Friday, May 27, 2011

Happy Memorial Day Weekend


AAAHHHHH Memorial weekend, this another winter down.  This weekend marks the start to summer fun, and with the start of summer fun come summer projects too.  It felt like yesterday was winter, at least that’s what it felt like here in not-so-sunny central California.  We actually had a brief tornado warning here in Norcal believe it or not.  This led to a touchdown of an F1 tornado but had no damage to any structures, thank god!  

Things are looking positive on the RMC side too.  Some of us are going to the lake others are going up to the snow to get the most out of what’s left on the mountains.  What are you doing?  Hopefully its action packed spending it with friends and family.  We’re getting close to having our website completed, we’ll have a better idea next week.  Have a great 3 day weekend and be safe.

RMC TEAM 

Monday, May 16, 2011

Whats the status update on RMC.COM

Since starting RMC we've had a goal to have the website completed by May 1st.  As you can see we've over shot that date, but its been for good reason.  After going to Home Shows across the state people like you have give us a lot of input on what they'd like to see.  We listened to what you had to say about all your great ideas.  It would of been nice to see all the features implemented for the launch, however if we did that the web site wouldn't have been up until December.  So, we choose the top ideas and added them to our site.  Although we did not add all the ideas in this first phase that is not to say that they wont be implemented later within the next phases.  We'll hopefully have the updated launch date of the website by the end of this week.  If there's any other features you'd like to see please comment on them in the comments section below.

RMC MAN

Friday, May 6, 2011

Why can't I ever get a hold of them??? - 3 Communication tactics that work

In this day and age getting a hold of a friend, co-workers, friend can be a difficult task, and not to mention getting a hold of a contractor whom may come out to give you a estimate on a project can be an even more daunting task.  Home owners have this perception that contractors can be pushy and sometimes not even show up for scheduled appointments.  Too tell you the truth some are, however some if not more than others are pretty good people, they have good work ethics, and stand behind there work.  

This is what we constantly hear from other home owners: Home owner attempts to contact contractor.  Contractor does not answer, and the home owner  leaves a voice mail.  The home owner gets a call from contractor but can't take it because there working in which its routed to voice mail.  Home owner attempts to call again, but again the contractor doesn't answer and the whole process starts again.  And, that my friends is why trying to get a hold of a contractor can be so difficult.  Basically, contractors work throughout the day doing their projects or managing jobs.  The last thing they have want to think about is going out to give free estimates, to people who only want a price, unless they're really desperate.   


There are a few ways to overcome this communication gap.  


1) After you(home owner) gets forwarded to voicemail.  Ask the contractor to leave a message regarding the best time to reach him/her.


2) Make use out of technology.  Use email, text messages, or other messaging systems to keep each other in the loop of whats going on.

3) Ask them to confirm the appointment the day before.  Either by phone, email, or text.  This will give you an idea on how reliable they are. 


Happy Friday and Happy Mothers day 


RMC TEAM